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Want more regulars through the door?

Start here.

Want more regulars through the door?  Start here

TRY THE SMARTER MARKETING MASTERCLASS — FREE*

Unlock free access to Level 1 of the Smarter Marketing Masterclass with hospitality marketing expert Sarah Franklyn. In this 10-minute practical session, you’ll learn the first step to turning first-time visitors into loyal regulars.

You’ll also get Sarah’s one-page Customer Strategy on a Page — your simple tool to help you put your plan into action straight away.

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What's the Smarter Marketing
MASTERCLASS?

Smarter Marketing is one of the expert-led masterclasses in the Crunch membership.

Hospitality marketing expert Sarah Franklyn shows you her proven formula to win new customers, keep them engaged, and turn them into regulars. 

It’s split into four parts, and we’re giving you the first one for free! 

Customer Strategy on a Page Template
Customer Strategy on a Page Template

What is a Customer Strategy

on a Page?

Think of it as your cheat sheet for smarter marketing.

It helps you:
✔ Define your brand vibe
✔ Plan your promotions with purpose
✔ Build the kind of loyalty that keeps people coming back

Sarah Franklyn

MEET YOUR TRAINER

Sarah Franklyn | Director of Sales & Marketing at Impact Data

A hospo marketing expert, Sarah has been helping small independent local businesses and some of Australia’s favourite hospo brands understand their customers better to get them to keep coming back. By breaking down the barriers between the business and the data that matters, she has helped hundreds of businesses in Aus and the UK learn what matters when you are connecting with your customers.

Sarah’s practical, hands-on approach has made her a sought-after advisor in the industry. Whether you’re running a small café or a bustling venue, Sarah’s insights will help you build meaningful connections with your customers and grow your business.

*Offer ends 31 December 2025. Get complimentary access to Level 1 of the Smarter Marketing Masterclass and the Customer Strategy on a Page cheat sheet. The full four-part Smarter Marketing Masterclass is available in the Crunch App with a paid subscription. By claiming, you agree to receive follow-up Crunch communications. You can opt out anytime.